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Ten Essential Tips for Securing Your Smartphone

 

Smartphones have become an integral part of our lives in 2023. Gone are the days where a phone was only useful to call your parent or send a message to a friend. They also serve as a communication tool, entertainment source, a hub for storing sensitive personal and financial data, and as a way of keeping you connected in an ever more digital world. However, with the convenience and accessibility of smartphones comes the potential for cybersecurity threats. If your device is stolen or hacked, criminals now have more opportunity than ever to access your sensitive information. That’s why it’s important to think about securing your smartphone.

We’ve put together these ten essential tips for securing your device to keep you and your data safe.

  1. Use strong passwords or passcodes

A strong password or passcode is the first line of defence against unauthorized access to your device or any connected accounts. Secure your smartphone by avoiding using common words, names, or easily guessable information, such as birthdates, phone numbers, or sequential patterns. If you are able to use biometric security options such as fingerprint or facial recognition, that can offer even greater security.

  1. Enable two-factor or multi-factor authentication

These provide an additional layer of security to your device by requiring a code sent to a trusted device or email in addition to your password or passcode. The more obstacles you can put in a criminal’s way, the less likely they are to be able to access the information stored on your device.

  1. Keep your phone updated

Cellphone manufacturers and app developers release regular software updates that provide patches and fixes for known security vulnerabilities. To ensure your phone’s software is always running the latest software version, check your phone is set to automatically update or check for updates frequently.

  1. Use a virtual private network (VPN)

A VPN encrypts your internet traffic and provides a secure connection to the internet, making it harder for hackers to intercept your data. Check that you are using a reputable VPN provider and remember that free VPNs may be less secure than paid VPN services.

  1. Be cautious of public Wi-Fi

Public Wi-Fi networks are often unsecured and able to be accessed by anyone, which makes them an ideal target for hackers. Avoid connecting to public Wi-Fi networks when accessing sensitive information or apps like online banking. Be wary of having your smartphone set to automatically connect to Wi-Fi networks, Bluetooth devices, or other peripherals as this can put your device at risk. Disable automatic connections and manually connect to trusted devices and networks. Wherever possible, use a secured connection to the internet and make sure your home Wi-Fi is also secured and only accessible with the password or passkey.

  1. Use app permissions wisely

When installing apps, pay attention to the permissions they request. Only grant necessary permissions and be cautious of apps requesting access to sensitive information or device features that don’t seem necessary for the app to run.

  1. Back up your data

In the event of a security breach of your smartphone or loss of your device, having a recent backup of your data can minimize the impact, helping you to take back control of your personal data again. Use a cloud-based backup service or regularly transfer your data to a secure device or storage location.

  1. Be mindful of physical security

Physical access to your device can pose a security risk. A criminal doesn’t have to physically steal your phone to access what you keep on there. Keep your phone with you at all times, set it to automatically lock when not in use, and avoid leaving your device unattended in public places.

  1. Watch out for smishing

Many of us are aware of phishing emails, where scammers try to trick you into sharing your personal data with them often by impersonating a reputable institution. But did you know that cybercriminals are increasingly trying similar tactics via SMS messaging? A reported $86 million was lost in 2021 due to smishing scams, with an average loss of $800. Messages may impersonate a delivery company, your bank or even friends and family to obtain your personal data. So, just like with email, never click a link in an unexpected text and, if something doesn’t feel right, call or email the company directly using their published contact details to verify the information.

  1. Install anti-virus software

Mobile phones are not immune to malware and viruses. Use reputable anti-virus software to protect your device from malicious software. You can also alter your browsing and app behaviour to make sure you only use trusted websites and apps.

Final thoughts for securing your smartphone

Securing your smartphone requires awareness and vigilance from you, but you don’t have to do it all yourself. Fortress combines both traditional device insurance with cybersecurity features such as Anti-Virus and Threat Alert to let you know about potential threats to your device and your data. You can also remotely track, lock and wipe your device if it falls into the wrong hands.*

Find out how Fortress helps to protect, secure and insure your device, or download our app for iPhone or Android to get started today.

 

*Some features are device or membership tier dependent.

The growing importance of smartphone security

Smartphones have become integrated into so many elements of our day-to-day lives. From personal banking, social media, browsing the internet, online shopping to simply keeping in touch with friends and family and sharing photos, much of how we live our lives is now happening in cyberspace. However, with all the convenience that cell phones bring, also comes increased risks. With more and more personal and sensitive information stored on our devices, smartphone security is more important than ever.

Have you thought about what you might lose if your device fell into the wrong hands?

Personal Information

Cell phones are essentially personal computers in our pockets, and they contain a wealth of personal and sensitive information. From contacts and emails to financial and medical data, our phones hold a lot of valuable information that cybercriminals would love to get their hands on that they could use to steal your identity. In 2022, there were over 1.1 million reports of identity theft to the FTC.

Social Media

Social media platforms have access to massive amounts of personal information, as well as cherished memories and photos – priceless to you, but also to cybercriminals. If they gain access to your social media account, they could use this information to impersonate you or steal your identity, hold your personal information for ransom or even try to use your profile to scam friends and family.

Online Banking and Shopping

It’s becoming increasingly common to do online banking and shopping solely or almost exclusively on our phones. However, with the increased convenience, comes more and more sensitive financial information being stored on our phones. If your phone is compromised, cybercriminals could gain access to your stored bank accounts or credit card details. This means it is not just the money in your account at risk but also things like your credit rating if they apply for credit cards or loans in your name, or doing their own retail therapy on your dime.

Mobile Payments

Mobile payments have become increasingly popular, using our phones to make contactless payments instead of reaching for our wallets. At least 43 million Americans have made a payment through Apple Pay. However, mobile payments also mean that financial information is even more easily accessible on our phones, and if your phone is lost or stolen, cybercriminals could easily go on a spending spree.

Malware and Viruses

Smartphones are just as susceptible to malware and viruses as computers. Ever more complex and sophisticated malware and viruses can infect our phones through malicious apps, phishing emails or fake websites and even the most alert and tech-savvy person can fall prey to cyber criminals. Once infected, they can gain access to your personal information and even take control of your phone.

 

What can you do?

Fortress is here to help protect you, your device and your data. Our smart app protects, secures and insures your device. Antivirus and Safe Site can alert you to potential cybersecurity threats, while Threat Alert and ID Shield will let you know about potential data security issues. And if your device does fall into the wrong hands, you can remotely wipe it to protect your data*.

Download the Fortress App for iPhone or Android to get started.

 

*Some features are device or membership dependent.

Five top tips for a successful digital detox

 

In today’s world, technology has become an integral part of our daily lives. The increase in hybrid working means that the line between work and leisure has blurred, which can cause increased stress and anxiety. Research has shown that being mindful of your screentime can have benefits for your mental health.

What is a digital detox?

A digital detox involves taking a break from technology, such as smartphones, tablets, laptops, TVs and social media. It’s a chance to disconnect from constant connectivity and focus on your well-being. By taking a break from technology, you might find your mental health improves and you can enjoy being more “in the moment”.

Do I need a digital detox?

If you’re constantly checking your phone, scrolling endlessly through social media, or experiencing anxiety when you’re away from your device, it might be time to consider reducing your screen time. We’ve taken a look at some things to consider for a successful digital detox.

Our top five tips for a digital detox

  1. Create a Plan

Before you start a digital detox, create a plan. Decide how long you want to stay away from technology and what you want to achieve. Consider how you will fill your time without devices and make a list of activities you enjoy doing. Telling a friend or relative about your goals might help you stay accountable to them.

  1. Find a Digital-Free Zone

Designate a screen-free area of your home, such as your bedroom or dining room. This will help you to create a physical boundary between your technology and your relaxation space. Reducing screentime before bedtime may also improve the quality of your sleep.

  1. Embrace Nature

Spending time outside can be an excellent way to disconnect from technology and boost your mood. Take a walk, go for a hike, or spend time in your garden. This can help you to focus on the present moment and feel calmer.

  1. Learn a New Skill

To avoid temptation, it might help to make sure you have something else to focus on. You could read a book, sign up to a local class or try out a new hobby. Learning something new will help you feel productive and give you a sense of accomplishment.

  1. Practice Mindfulness

Mindfulness is staying focused on the present moment – not dwelling on the past or worrying about the future. Exercises such as focusing on your breath, meditating or trying yoga can all help to improve your mental health.

Final thoughts

Taking a digital detox can be a great way to prioritize your wellbeing and make your screen time work for you. By following our tips, you can enjoy a successful digital detox and come back to your device with a refreshed mindset. Remember, technology is a tool, not a necessity, and taking a break from time to time can help you to recharge. And with Fortress installed on your phone, your device and data will stay secure while you switch off, kick back and relax.

New Smartphones in 2023: what to look out for this year

As an InsurTech and cybersecurity company, we’re always eager to see what gadgets are coming out next. From flagships to foldables, there’s plenty to get excited about this year! To help you stay ahead of the curve, we’ve taken a look at the top new smartphones released and expected in 2023.  

1. Samsung Galaxy S23 Series 

As expected, Samsung unveiled their new Galaxy S23, S23 Plus and S23 Ultra at Samsung Unpacked 2023 on February 1. The new smartphones then went on sale on February 17, making them the first major phone launch of the year.  

The changes compared to last year’s S22 range have been described as “refinement over revolution”, as is often the case with flagship releases. There are however some notable improvements, including the more powerful Qualcomm Snapdragon 8 Gen 2 processor, camera upgrades, an updated design for the S23 and S23+, and a brighter display for the S23.   

2. Apple iPhone 15 

Based on previous years, the iPhone 15 will probably be released in September 2023. It is expected that there will be four models, including two 6.1 inch and two 6.7 inch devices, for standard and “Pro” models. There is however some speculation that the larger “Pro Max” may be rebranded with a new “Ultra” model, in line with the Apple Watch Ultra launched in 2022.  

There are rumors that the new Dynamic Island design, introduced for the iPhone 14 Pro models, may be expanded to the entire lineup. It is also expected that the phones will switch from Lightning charging to USB-C, to align with new European regulations.  

3. Samsung Galaxy Z Flip5 and Z Fold5 

Based on the success of the Flip4 and the Fold4, there are hopes that we may see updated devices this year. Previous devices launched in August, so it is likely that any new smartphones would be released at around the same time this year. There’s not much information about these yet, but speculation that there may be improvements to the cameras, battery life and potentially a new hinge.

Fans of foldable phones also have more options this year, as Google revealed the Google Pixel Fold at its developer conference in May.

4. More Google Pixels 

It could be a busy year for Google. As well as the confirmed Fold, the Pixel 7a was released in May and there’s rumors we could see a Pixel 8 too.

It’s not clear when the Fold will be available, and it appears that perhaps Google underestimated demand, but it seems to be coming over the summer. The Pixel 8 would then most likely follow later in the year, around October. There’s not much information about this one yet, so we’ll have to wait to find out more! 

5. Solana Saga  

The Solana Saga – formerly known as the OSOM OV1 –  is the first smartphone from OSOM, the new start-up founded by former employees of Essential. This device is a bit different, not competing with the latest devices from leading brands such as Samsung, Apple or Google. Instead, it’s aimed at crypto enthusiasts. 

The phone launched on May 8. Reports suggest that it is a premium, powerful smartphone. While the device makes it easier to transact with crypto currencies and NFTs than a standard smartphone, it is currently more of an initial beta test than a full integrated web3 experience. It could be appealing to early adopters and crypto fans though. 

What we’re really interested in is the phone’s “secure element”, designed for storing private keys. This can then be used with crypto wallets to interact with distributed apps, web3 and more using fingerprint ID. If it makes your phone more secure, we’re all for it.

Over to you

Are there any new smartphones that have caught your eye? If you’re thinking of upgrading in 2023, you have plenty of options. From the super-sleek Samsung Galaxy S23 to the ultra-niche Solana Sega, there’s plenty to get excited about. And whether you go for a brand new flagship phone or a less mainstream option, Fortress will be able to protect, secure and insure your new device. It only takes a matter of minutes to sign up and become a Fortress member! 

Download our iPhone app or our Android app to get started.  

 

Fortress is currently only available in certain states in the USA. More states and countries coming soon.

Protect, Secure and Insure Explained

Smartphones and tablets are an essential part of our lives. We use them to connect us to our loved ones and the wider world. They keep track of our finances, calendars and shopping lists! They store our photos, passwords, bank details and more. If they are lost, stolen, damaged or hacked, it immediately impacts our daily life.

That’s why we built Fortress. To provide device protection, security and insurance, inside and out, all in one unique smart app. But what exactly do we mean when we say that we protect, secure and insure your device?

Fortress Protects

Cybercriminals love smartphones and tablets. Not only do they store vital contacts, they also hold sensitive information that can be used for identity fraud, theft and money laundering. Unfortunately, this world exists, and absolutely anyone can become a victim.

All Fortress members receive access to our Threat Alert service. This provides alerts on global threats that could potentially affect your smartphone or tablet. It also warns you about apps installed to your device that have been impacted by cybersecurity issues such as personal information leaks, ad breaches, data transfer and excessive battery consumption.

Fortress can also provide additional features such as Anti-Virus, Safe Site and ID Shield*, offering you enhanced protection from viruses and other malware and detecting threats and vulnerabilities on your device. All helping you to stay one step ahead of cybercriminals.

Read more about our Device Protection Features

Fortress Secures

Life is full of mishaps – no matter how careful you are. And particularly with devices we take everywhere with us, such as smartphones, sometimes we lose track of where they are. We’ve all had that moment where we’ve put it down somewhere and forgotten where.

That’s why we created Yell alerts, so you can make your phone shout out for you – even if it’s on silent! You can also use our real-time live tracking to instantly locate your device. If it’s not where you expected it to be, Android users can even remotely lock and wipe their devices to stop sensitive information ending up in the wrong hands.

Read more about our Device Security Features

Fortress Insures

It’s easy to forget that every day we carry around sensitive, high-tech equipment, often worth hundreds or even thousands of dollars. This introduces a risk that your smartphone or tablet might get lost, stolen or broken. When this happens, you stand to lose so much more than the physical device. Being without it can leave you feeling stressed, anxious and out of pocket. We never want you to feel like that.

That’s why we offer all Fortress members theft insurance within the US for devices up to $2,000 as standard. If the worst were to happen, it’s quick and easy to make a claim online. Then you’ll receive a replacement within two business days from the claim approval.

For extra peace of mind, our Premium package offers greater protection, including worldwide coverage and coverage for both loss and theft. Or you could go for our Ultimate package to be covered for accidental damage, including liquid damage, cracked screens and mechanical breakdown, so you’re prepared for any eventuality.

Read more about our Device Insurance Plans

Fortress Assists

Our goal is to make device protection easy, fast and accessible to everyone – from our simple sign-up process, to affordable pricing tailored to your device and requirements, to our friendly support team. Download our iPhone app or our Android app to get instant protection, security and insurance and complete peace of mind in less than five minutes. Or if you still have questions, please feel free to contact us.

 

*Some features are device or membership tier dependent.

Fortress is currently only available in certain states in the USA. More states and countries coming soon.

 

iPhone 14 — our top three features

As an InsurTech and cybersecurity company, we were excited to take a look at Apple’s latest device: the iPhone 14. Our first impression? It doesn’t seem that new – it looks remarkably like the iPhone 13. It still features the notch (although the iPhone 14 Pro and Pro Max now have a pill-shaped cutout called the ‘Dynamic Island’), plus last year’s A15 Bionic chip – a highly impressive processor.  

But if you dig a little deeper, you’ll discover the new iPhone is a pretty good smartphone. It has various upgrades that should deliver a better experience overall. So, let’s dive right in and see which features stand out the most.

Lights, camera, action  

All iPhone models get a new camera upgrade, and the iPhone 14 is no different. It’s better at recording in low light and captures more vibrant colours. The front-facing camera also has an autofocus feature, so you can take clear selfies – even when you and your friends are different distances away.  

The iPhone 14 also features an ‘Action Mode’, which steadies the camera to ease shaking – perfect for videos with lots of movement. The primary camera has 48 megapixels, making it one of the best on the market. And if that’s not enough, the iPhone 14 Pro also has a new 2 x zoom lens with 4K recording capabilities.  

Make emergency calls from anywhere 

We’re particularly interested in the emergency services satellite linkup feature. The new subscription service enables you to make emergency calls – even without signal or internet. It connects to satellites in space to transmit your location to the emergency services. Once connected, your iPhone will ask you a few questions (e.g. Are you lost or hurt?). This puts you in touch with the right service so you can get help as quickly as possible. How clever is that? 

A force to be reckoned with 

As a business that focuses on safety, we’re particularly fond of the new sensor that can tell when you’re in a car collision – just like the Apple Watch Series 8. It’s activated when you’re driving and can detect an abrupt stop, changes in the airbag pressure and if there’s a loud crashing noise. Once detected, the iPhone 14 will ask if you want to contact the emergency services. If you don’t reply, it will do it for you.  

Summary  

While the iPhone 14 doesn’t seem drastically new, it still offers a lot of great features under the bonnet. Our three favorite features include the enhanced camera with 48 megapixels and autofocus capabilities and the new satellite service that lets you contact the emergency services without any signal or internet connection. And let’s not forget the car crash sensor, which will put your mind at rest every time you go for a drive. 

Protect your iPhone 14 with Fortress 

If the iPhone 14 is on your shopping list, make sure you protect, secure and insure it for peace of mind. With Fortress, you can enjoy complete device protection in one unique smart app. What’s more, it only takes a matter of minutes to sign up! Download the Fortress App for iPhone or Android to get started.

5 Things To Do If Your Phone Has Gone Missing

Fortress was created because we understand how important phones have become. We also understand how big a challenge it can be when they your phone has gone missing. Our app and platform have been designed ground-up to protect you, your data, and your device.

However, we are also realistic. Phones are so crucial to everyday life, but that means they are with us all the time, and therefore there is always a risk that the worst happens.

In the US, 40 percent of thefts in major cities involve cell phones, with 1 in 10 smartphone owners having been a victim of phone theft.

So what do you do if your phone has gone missing? Whether it’s your old faithful 5-year-old Android or the very latest top-of-the-range iPhone, we would recommend keeping calm and following these simple steps.

Your Phone Has Gone Missing – What Next?

Step 1: Text It or Call It

Often the simplest things are the least obvious! Just give your phone a call. You never know; it might be somewhere close by. If it’s been found by someone friendly, they may answer it and be able to return it to you. Send a text message as well with details of who to contact if it’s found.

Step 2: Lock It & Block It

Hopefully, you already have a screen lock set up on your phone. This should be the first layer of protection to stop someone from accessing your phone. Android and iOS can both lock down your phone using android.com/find and icloud.com, respectively. You can set a message with instructions as to who to contact should your phone be found. Alternatively, simply login to your Fortress web portal to add an additional security layer by locking with your Fortress passcode.

Step 3: Locate It

The same websites also allow you to find your device on a map, assuming you have the feature enabled. Your Fortress web portal also has this facility, but with a more detailed history of where your device has traveled. It can even show you where your phone was when the battery died!

Step 4: Secure It

If you don’t want your data compromised, you can try to remotely lock and wipe your device. This is the last resort, for obvious reasons, but sometimes it’s worthwhile for peace-of-mind. Depending on which service you use, you will have various options of what data can be deleted. Don’t forget that other elements of your online life could also be compromised. It’s worth considering changing any common passwords for online banking, email, and your social accounts.

Step 5: Report It

You need to report a missing device to the police so they can open a file. This may be necessary for insurance claims. It is also recommended to report the situation to your mobile phone provider (carrier). They may be able to block your account and will make a note on your file. Depending on your carrier’s policies, you may not be liable for unauthorized calls or data usage if you have reported it. If you have insurance, you will then need to make a claim.

 

Fortress, Here to Help

If your phone has gone missing, Fortress members have a simple method of dealing with all of this from one place, the Fortress web portal. We simplify the experience of dealing with this annoying and worrying situation. You no longer have to remember which site to go to, where to login, whether you have enabled the “Find My Phone” feature, which of your account passwords to use. With Fortress, you have one place to go, one password to remember, and a simple-to-use portal to help you calmly manage a challenging situation!

Viruses on Phones – do they really exist?

Viruses on phones, surely they don’t really exist? If you want a short answer, then – not really! However, don’t relax, it’s not really as simple as that!

Viruses are a particular type of problem on computers. They are a program that copies itself when it runs, causing damage to the computer. In fact, they are a subset of a broader category of malicious programs called “Malware” (Malicious Software).

Viruses on Phones, seriously?

Cybercriminals are masters at exploiting weaknesses in computers, and now phones. If you haven’t updated your Operating System recently, if you are using an old browser, or your WiFi is compromised, then they can attack! You may be conned into downloading a dodgy app or asked to click a link in a text or email message. They are always cooking up new methods of tricking people into connecting to these malicious services. If you connect, then that’s when the trouble starts.

We mentioned that viruses are not really common on cellphones. This is really a matter of definition. Viruses are part of a group of software called Malware, which is where you find lots of different types of programs, all designed to be harmful.

In addition to viruses, you may see terms like:

  • Worms
  • Bots & Botnets
  • Trojan Horses
  • Ransomware
  • Adware
  • Malvertising
  • Spyware
  • Stalkerware

All of these are different types of harmful software, and are usually designed to:

  • Cause you disruption by breaking your phone.
  • Steal your sensitive personal information for resale to third parties.
  • Uses your personal information for advertising.
  • Gathers banking or other financial access.
  • Remotely monitors your camera, text, or email communications.

Although Viruses on phones are not a common threat, other forms of Malware are becoming increasingly common. Mainly because personal information is readily accessible on phones, and therefore a valuable target for criminals.

How To Stay Safe Against Malware On Your Cellphone

Viruses on phones are something that will undoubtedly grow as a challenge over time. Follow our guide to help keep safe.

  1. Update Everything! Ensure that you always update your Android or iOS Operating System whenever possible. Also make sure that you update your frequently used apps, including your web browser.
  2. Download Apps from Trusted Sources. Don’t be tempted to download apps that aren’t supplied on the official Apple App Store or Google Play Store. It is a less likely situation on Apple devices, but it is a more common occurrence for Android phones. It’s not foolproof, some malicious apps slip through the net, but it’s an adequate safeguard.
  3. Don’t Click on Unknown Attachments. If you receive an email from someone you don’t know (and trust!), try to avoid clicking on an attachment. If you don’t know the source of an email or are not expecting an attachment, it’s better safe than sorry.
  4. Avoid Public WiFi. It’s tempting to use free, open public WiFi. Unless it’s somewhere you can trust (like a big brand coffee shop), it is a potential route for scammers to install Malware, often as part of the sign-on process. If at all possible, avoid these WiFi services.
  5. Check App Permissions. When you install an app, it will sometimes ask for permission to access your GPS, contacts, camera, or other information. Think about whether the app would typically need that access – does this game really need to access your contacts? Just tread carefully, and you should be fine.
  6. Install Fortress! Of course, we are going to promote our Fortress Memberships. Installing Fortress is an excellent way to install a best-in-breed Malware scanning tool, in partnership with BitDefender, alongside our other protection features. Our suite of tools gives excellent safeguards against Malware and dodgy websites, web threats, and personal data breaches.

 

 

Smartphone Insurance: 7 Reasons Why You Need It

Have you purchased a new smartphone and are concerned about safety? Are you accident prone and know it’s just a matter of time until that screen cracks? If so, you need to save money with smartphone insurance.

Paying for phone insurance is not just an added expense. It safeguards you against life’s eventualities. Below, we give the must-know reasons as to why you need smartphone insurance.

1. Smartphone Insurance Is Cost-Effective

Everyone has experienced that moment when a phone slips through your fingers, and you wait for the thundering crack as it hits the floor. You may as well be throwing hundreds of dollars into the sewer. Not only is the money lost, but you also need to find the money for a replacement.

With device insurance, this does not have to be the case. After the expense of a brand-new mobile, many people do not want to take out insurance in a bid to reduce their costs. However, it is a false economy.

How often in a phone’s lifetime do you break it? Or even worse, how often have you lost a phone?

If never, then you are an organized person who may be able to do without it. But for anyone else, who has ever scratched, cracked, or lost a phone, then insurance pays for itself.

2. Cases Are Not Adequate Protection

How many times have you seen cracked phones in bulky cases? How often have you seen a phone with a screen protector that has not worked? This is because they actually add very little protection.

To get aftermarket phone products that have any chance of protecting your device, you need to spend an awful lot of money. Think about the physics of dropping a phone. Why would the shock and impact not travel through the case, unless it had a huge layer of cushioning and protection?

The same goes for a screen protector. Any minor pieces of grit and dust may be protected by a thin layer of plastic. But for any heavier or sharper objects then they will provide very little protection.

3. Smartphone Insurance Claims Should be Easy

Insurance companies have an unjustified reputation for being unwilling to pay out. Like any industry, there are a few bad apples that spoil the bunch. However, most insurance companies have excellent claims processes that are transparent and easy to use.

All an insurance company wants to know is that the claim is genuine. If you protect yourself by keeping accurate records, such as how the accident occurred or where phones went missing, then you should have no problems.

It is also easier than ever to file insurance claims due to technology. Call centers can be accessed from anywhere in the world. Sometimes, it can just be a matter of logging onto a website. With Fortress you have easy access to our Assist team who can help you with a claim on the phone, or in your user portal.

4. Replacements Are Expensive

Replacing a lost or broken smartphone is very expensive. You could be looking at close to $2000 for a top of the range model. This can be even higher if you are paying instalments with your provider.

If this is the case, then you could end up having to find the money for a brand-new phone while still paying off the old one. This is not a situation you want to be in.

But with smartphone insurance, you can replace the device easily and quickly.

5. Repair Companies Can Be Unreliable

On every shopping street in every city, you will undoubtedly find a host of phone sales and repair shops. In fact, there really is no governing body that regulates these operations. Anyone could open up a repair shop tomorrow with little to no experience.

In addition, these repair companies have to source parts and equipment from somewhere. There is no guarantee the parts they repair your phone with are of high quality. Many of them could break or give up within a few weeks.

Add this to the fact that they are often very expensive. Small jobs and tasks that can take a matter of minutes end up costing a lot. Do you have the money to keep paying for repairs if you are accident prone with your device?

6. Smartphone Insurance Eases Your Mind

Smartphone insurance is worth the money just for the ease of mind it offers. After you have spent money on a new phone, you want to enjoy it. Do you really want to spend time worrying about dropping and breaking it?

If you go on holiday, you will want to take pictures and document the great time you are having. Do you want the hassle of hiding away from the pool, or tucking it away when you are on adventurous trips? Smartphone insurance lets you take your phone with you wherever you go, no matter how wild and wacky that place may be.

7. Accidents Are Inevitable

In truth, accidents are going to happen. It could be at home, dropping it into the bathtub, or at work in industrial environments. No one is perfect, and no phone is indestructible.

People insure their homes, cars, and other household items. Why wouldn’t you do that with a costly item like a phone?

Compare Smartphone Insurance Options

When looking for smartphone insurance, remember you do not have to go with insurance offered by your carrier. In fact, better deals will be out there. So shop around, comparing not just prices but other benefits that are offered. This is because no two insurance options are the same, and it’s important to understand the differences. It’s not just about price, it’s about value.

You first stop should be Fortress. We offer insurance, security and assistance for cell phones with a range of options. Contact us today and safeguard your device, before it is too late.

Can You Really Use Your Phone For Payments?

There is no doubt that cell phones are one of the inventions that have changed the way we live our lives forever. Not only do they put information in the palm of the hand, but they also make life far more convenient. One of the most potent innovations is the ability to pay for things without needing your wallet or purse.  Mobile payments are simple and convenient for sure, but is this safe, and can you trust it?

Cash and card have been stagnant in recent years. While contactless payments have been successful in some countries, they are still subject to fraud and limitations for both consumers and retailers. The introduction of phone payments has added both convenience and security. But some people are still wary of using this system, preferring existing ways of paying. Don’t worry, though. It’s actually a great system that can be trusted more than a card.

 

Mobile Payment Basics

So, can a mobile phone REALLY replace your cash or card? Simply, yes. As long as you are using a trusted mobile payment app on your device, everything is excellent. In fact, it is safer than using a card and more convenient (and more hygienic) than using cash.

Credit cards are subject to being lost or stolen. Credit card details can be stolen. If someone steals your card, they would be able to use it easily until you notice and notify your bank. They would need your PIN to buy more expensive items, but contactless is easy. If someone steals your phone, they would still need your passcode, fingerprint, or face to confirm payment. Locking your phone is a sure-fire way of protecting your money.

Compatible phones have special hardware called NFC (Near Field Communications), which talks to the retailer’s payment system. When you wave your phone at the payment terminal, your device confirms that it’s authorized to make a payment on your behalf. It’s very secure and never shares your card details. Those are on your phone and never shared with third parties.

 

Apple and Android Mobile Payments

Apple devices, including the Apple Watch, use Apple Pay. It’s pre-installed and effortless to set up.

iPhone

Apple Wallet Screen

  • Go to Settings.
  • Choose Wallet & Apple Pay.
  • Choose Add Card and follow the instructions.

Apple Watch

  • Go to the Watch
  • Choose the My Watch
  • Select Wallet & Apple Pay to add the same card as your phone.

To make a payment in a retail store, you can use any contactless terminal. Unlock your phone and tap your device on the terminal to pay. You can also use Apple Pay at many online stores and within some apps.

 

Android

Android devices use Google Pay, which is a very similar system to Apple Pay. As per Apple, you can use Google Pay to pay in-store, online, and in some apps.

To set up Google Pay

  • Install the Google Pay app from the Google Play store.
  • Open Google Pay.
  • Follow the setup instructions to add a payment card.

To make a payment in a retail store, you can use any contactless terminal. Simply unlock your device and hold it near the payment terminal and wait for it to register.

On Android devices, you also have the option of Samsung Pay. It works almost identically to Google Pay and works on pretty much any Android phone, not just Samsung phones.

 

Mobile Payments Are Safe and Convenient

Is it too good to be true? Mobile payments really can offer modern convenience with enhanced safety and security. If you use trusted apps and make sure you have your passcode, fingerprint, or face lock configured, then you’re good to go. Technology really can improve life. Who knows, one day perhaps we can leave those purses and wallets behind.

 

To find out more about how Fortress can protect, secure and insure your mobile life, check out our features.

Fortress

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Android, Google and Google Play are trademarks of Google Inc.

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