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Fortress Insure

Insurance covering your valuable smartphone, for when the unthinkable happens

Only a few years ago, a phone was a thing that combined wires with magic and let you speak to somebody who was not in the same room. Now it’s your bank, your camera, your diary, your assistant, the weather forecast, a news channel, your local arcade and the place where local gossips hang out. Oh, and a phone.

If your phone gets misplaced, taken from you, or is damaged beyond repair, you stand to lose so much more than just an "object”. For many, their phone is now the centre of their virtual universe, and their data is becoming more and more valuable. Suddenly being without it is unimaginable and the impact it has is severe.

Luckily, Fortress has partnered with leading Insurers to offer comprehensive insurance cover. We cover all different types of feature phone and smartphone. Depending on your Fortress Membership Tier, you will be covered for all aspects from cracking your screen, accidentally dunking your device or when it mysteriously disappears.

Backed by Leading Financial Institutions

The Insurance policies available as part of your Fortress membership are underwritten & backed by leading USA based financial institutions that are rated “A” (Excellent) for financial strength by globally trusted rating agencies such as AM Best.

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Insure

Apple iOS Android

Tier Key:

Basic

Premium

Ultimate

Coverage

Afraid you might drop it, drown it, or it disappears? Get world-class insurance coverage against theft, accidental damage, unauthorised usage and so much more.

Coverage

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Theft

Covers your device in the event that it is stolen.

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Covered in the USA

Covers your device whilst you are in the United States.

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Devices up to $2,000

Your device is covered to a value equal to it's cost when joining, up to $2000, as per your proof of coverage.

Coverage

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Disappearance

Covers your device in the event that it is lost.

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Covered Worldwide

Covers your device whilst you are travelling outside of the USA.

Coverage

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Accidental Damage

Covers your device in the event that any part of your phone is damaged in an accidental event.

Coverage

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Cracked Screens

Covers your device in the event that the screen is accidentally cracked, smashed or damaged.

Coverage

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Liquid Damage

Covers your device in the event that it is damaged due to exposure to a liquid.

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Unauthorized Use

Covers your device against unauthorized use of your airtime or data plan.

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Mechanical or Electrical Breakdown

Covers your device in the event of a hardware fault.

Claims

We hope you never have to use it, but our claims process is as simple and fair.

Claims

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Two Claims Per Year

2 claims per year are allowed up to the value of your device when taking out the plan, up to $2000

Claims

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Online Claims

Initiate a claim quickly and easily 24/7 by logging into your User Portal or the app.

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Telephone Claims

If you prefer to use the phone, talk to our dedicated claims team.

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Device Replacement

If a replacement of your device is required, you will receive it within 2 business days from claim approval.

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Device Repair

If a repair of your device is required, we will arrange a repair within 2 business days.

Fortress

Fortress and the Fortress logo are trademarks of Fortress Global Group Limited, registered in the U.S.A., U.K. and E.U.

Android, Google and Google Play are trademarks of Google Inc.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Wireless Device Insurance is provided through Dimension Insurance Agency Inc, 5500 Frantz Road, Suite 120, Dublin, OH 43017, NPN number 1875657 and is underwritten by State National Insurance Company, 1900 L. Don Dodson Drive, Bedford, Texas 76021.  The insurance product may not be available in all states. This communication contains product summaries only.  Coverage is subject to the language of the policies as actually issued. For more information about this insurance please click here. Please note that Fortress is not a licensed insurance producer or underwriting company.

© 2021 Fortress Global, Inc. All rights reserved.

Offices

United States
312 Arizona Ave,
Floor 2,
Santa Monica,
CA 90401,
USA.

United Kingdom
86-90 Paul St,
London,
EC2A 4NE,
UK.

Contact Us

© 2021 Fortress Global, Inc. All rights reserved.

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