Breathe easy. You’re insured.
Enjoy peace of mind with stress-free device insurance.
Only a few years ago, a phone was a thing that combined wires with magic and let you speak to somebody who was not in the same room. Now it’s your bank, your camera, your diary, your assistant, the weather forecast, a news channel, your local arcade and the place where local gossips hang out. Oh, and a phone.
If your phone gets misplaced, taken from you, or is damaged beyond repair, you stand to lose so much more than just an "object”. For many, their phone is now the centre of their virtual universe, and their data is becoming more and more valuable. Suddenly being without it is unimaginable and the impact it has is severe.
Luckily, Fortress has partnered with leading Insurers to offer comprehensive device insurance cover. We cover all different types of feature phone and smartphone as well as tablets. Depending on your Fortress Membership Tier, you can get coverage for all aspects from cracking your screen, accidentally dunking your device or when it mysteriously disappears.
Relax. We’re backed by leading financial institutions.
The Insurance policies available as part of your Fortress membership are underwritten & backed by leading USA based financial institutions that are rated “A” (Excellent) for financial strength by globally trusted rating agencies such as AM Best.
Apple or Android?
Apple iOS
Android
Insure your device with first-class coverage.
Afraid you might drop it, drown it, or lose it? Get world-class insurance coverage against theft, accidental damage, unauthorised usage and so much more.
Coverage
Theft
Covers your device in the event that it is stolen.
Coverage
Covered in the USA
Covers your device whilst you are in the United States.
Coverage
Devices up to $2,000
Your device is covered to a value equal to its cost when joining, up to $2000, as per your proof of coverage.
Coverage
Disappearance
Covers your device in the event that it is lost.
Coverage
Covered Worldwide
Covers your device whilst you are traveling outside of the USA.
Coverage
Accidental Damage
Covers your device in the event that any part of your phone or tablet is damaged in an accidental event.
Coverage
Cracked Screens
Covers your device in the event that the screen is accidentally cracked, smashed or damaged.
Coverage
Liquid Damage
Covers your device in the event that it is damaged due to exposure to a liquid.
Coverage
Unauthorized Use
Covers your device against unauthorized use of your airtime or data plan.
Coverage
Mechanical or Electrical Breakdown
Covers your device in the event of a hardware fault.
Keep cool with stress-free claims
We hope you never have to use it, but our claims process is simple and fair.
Claims
Two Claims Per Year
2 claims per year are allowed up to the value of your device when taking out the plan, up to $2000
Claims
Online Claims
Initiate a claim quickly and easily 24/7 by logging into your User Portal or the app.
Claims
Device Replacement
If a replacement of your device is required, you will receive it within 2 business days from claim approval.
Claims
Device Repair
If a repair of your device is required, we will arrange a repair within 2 business days.
Protect
Keep your data safe with protection for your smartphone or tablet, all handled in one easy-to-use app.
Secure
Secures your smartphone against unwanted intruders, safeguarding your sensitive information.
Assist
Friendly customer support to help resolve any queries you might have about your Fortress membership or your smartphone.
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