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Android

Fortress is available for Android smartphones. Download Fortress from Google Play today! It’ll take you less than 5 minutes to join!

Android

Apple iOS

Fortress will be available for Apple devices very soon. Register your interest on our contact page!

Apple iOS

Fortress Assist

Sometimes You Need a Little Help

There is nothing wrong with not knowing things. For some, technology is second nature. For some, it is a never-ending head-scratcher. Whether you are a technophobe who is nervous around gadgets. Perhaps you are just beginning. Maybe you are very comfortable with devices or simply a real technowizz. No matter what, sometimes you need a little extra help.

Fortress Assist is our team dedicated to helping you get the most out of your phone. You can get hold of us on the phone, email or on the web (just click on the bottom of the screen). Our team will be happy to help you figure it out, no matter whether it’s to do with Fortress, or just using your phone in general. If we don’t know the answers straight away, we’ll figure it out.

The best part? We’re not here to judge, we just want to help, no matter how dumb the question might seem! Trust us, there are no dumb questions. We will help you find the answers and we'll do it without technical jargon and buzzwords. Fortress Assist is here to help. Our team are picked because of their absolute passion for solving customer challenges!

Our Dedicated Team

Get in contact with one of our Assist team whose life mission is to help figure out answers to your questions. Our team is available over the phone, via email or on the web on Monday to Friday from 9am until 5pm US Central time. If you have any questions about your Fortress Membership, using your phone, or just digital life in general, then we’ll do our very best to help, with as little jargon as possible. We’re a friendly bunch, why not reach out?

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Fortress Assist

Apple iOS Android

Tier Key:

Basic

Premium

Ultimate

Insights

Using Fortress real-time information and data analysis, understand more about your device, your apps and any digital threats that you might need to be aware of.

Insights

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Device

Provides you an insight into the security status of your device by advising you on the impact of the settings and permissions that you have activated on your phone.

Insights

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Apps

Provides you an easy understanding into the Apps that you have installed on your device and advises you of the impact of the settings and permissions that you have authorized them to have access to.

Insights

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Threats

Provides insight into cyber and identity threats that Fortress can protect your smartphone against.

Support

Access our friendly and capable Assist team for help and support on your phone, on Fortress and on your digital world.

Support

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Product

The Fortress Assist team are available to provide you help and support regarding any question, issue or setup query that you might have relating to any aspect of the Fortress Product. Help is available if and when you need it online, via the app or on the phone.

Support

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Technical

The experts at Fortress Assist are available to give you friendly, personalised help to solve your device issues. Need help setting up your new Smartphone? Smartphone running slow? Getting errors with your operating system? Can’t connect to your wireless network? Fortress Assist are here to help!

Priority

Dedicated support from our friendly team of gadget gurus. If you have a question no matter how complex, or how simple, we're itching to help!

Priority

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Priority Account Manager

You’ll benefit from an even more personal Fortress Assist experience as you will have a Priority Account Manager assigned to you that will look after all your account and support requirements.

Priority

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Priority Hotline

With the Priority Hotline you’ll benefit from an even faster route to access the team of experts at Fortress Assist. The telephone number you are provided will be only for Ultimate members. Therefore whether you need to discuss a claim or get some help you will have access to Fortress Assist as quickly as possible.

Fortress

Fortress and the Fortress logo are trademarks of Fortress Global Group Limited, registered in the U.S.A., U.K. and E.U.

Android, Google and Google Play are trademarks of Google Inc.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Wireless Device Insurance is provided through Dimension Insurance Agency Inc, 5500 Frantz Road, Suite 120, Dublin, OH 43017, NPN number 1875657 and is underwritten by State National Insurance Company, 1900 L. Don Dodson Drive, Bedford, Texas 76021.  The insurance product may not be available in all states. This communication contains product summaries only.  Coverage is subject to the language of the policies as actually issued. For more information about this insurance please click here. Please note that Fortress is not a licensed insurance producer or underwriting company.

© 2021 Fortress Global, Inc. All rights reserved.

Offices

United States
312 Arizona Ave,
Floor 2,
Santa Monica,
CA 90401,
USA.

United Kingdom
86-90 Paul St,
London,
EC2A 4NE,
UK.

Contact Us

© 2021 Fortress Global, Inc. All rights reserved.

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