Smartphone Insurance – 7 Surprising Reasons Why You Need It
Sometimes You Need a Little Help
There is nothing wrong with not knowing things. For some, technology is second nature. For some, it is a never-ending head-scratcher. Whether you are a technophobe who is nervous around gadgets. Perhaps you are just beginning. Maybe you are very comfortable with devices or simply a real technowizz. No matter what, sometimes you need a little extra help.
Fortress Assist is our team dedicated to helping you get the most out of your phone. You can get hold of us on the phone, email or on the web (just click on the bottom of the screen). Our team will be happy to help you figure it out, no matter whether it’s to do with Fortress, or just using your phone in general. If we don’t know the answers straight away, we’ll figure it out.
The best part? We’re not here to judge, we just want to help, no matter how dumb the question might seem! Trust us, there are no dumb questions. We will help you find the answers and we'll do it without technical jargon and buzzwords. Fortress Assist is here to help. Our team are picked because of their absolute passion for solving customer challenges!
Our Dedicated Team
Get in contact with one of our Assist team whose life mission is to help figure out answers to your questions. Our team is available over the phone, via email or on the web on Monday to Friday from 9am until 5pm US Central time. If you have any questions about your Fortress Membership, using your phone, or just digital life in general, then we’ll do our very best to help, with as little jargon as possible. We’re a friendly bunch, why not reach out?
Using Fortress real-time information and data analysis, understand more about your device, your apps and any digital threats that you might need to be aware of.
Provides you an insight into the security status of your device by advising you on the impact of the settings and permissions that you have activated on your phone.
Provides you an easy understanding into the Apps that you have installed on your device and advises you of the impact of the settings and permissions that you have authorized them to have access to.
Provides insight into cyber and identity threats that Fortress can protect your smartphone against.
Access our friendly and capable Assist team for help and support on your phone, on Fortress and on your digital world.
The Fortress Assist team are available to provide you help and support regarding any question, issue or setup query that you might have relating to any aspect of the Fortress Product. Help is available if and when you need it online, via the app or on the phone.
The experts at Fortress Assist are available to give you friendly, personalised help to solve your device issues. Need help setting up your new Smartphone? Smartphone running slow? Getting errors with your operating system? Can’t connect to your wireless network? Fortress Assist are here to help!
Dedicated support from our friendly team of gadget gurus. If you have a question no matter how complex, or how simple, we're itching to help!
Priority Account Manager
You’ll benefit from an even more personal Fortress Assist experience as you will have a Priority Account Manager assigned to you that will look after all your account and support requirements.
With the Priority Hotline you’ll benefit from an even faster route to access the team of experts at Fortress Assist. The telephone number you are provided will be only for Ultimate members. Therefore whether you need to discuss a claim or get some help you will have access to Fortress Assist as quickly as possible.
Fortress News & Blog Posts
Keep up-to-date with our latest news and feature announcements.
Wireless Dealer Magazine Partnership Announcement
Phone News from CES 2021
5 Things To Do If Your Phone Has Gone Missing
Can You Really Use Your Phone For Mobile Payments?
Viruses on Phones – do they really exist?
iOS 14 Features, All New or Disappointing?
Snapdragon Achilles Flaw Affects Android Phones
Home Working Enabled by Mobile Technology
Clean Your Phone & Tablet Safely – COVID-19 & Your Phone